Central Coast Mobile Computer Services

Maintenance Contracts

Maintenance Contracts tailored for your Business.

Keeping your business running and your employees productive requires consistent access to your technology. We provide customizable computer service and support contracts designed for your specific technology. We will work with you to identify all devices that are apart of your network and will create a support contract specific to your needs and your desired response times. We support all desktop computers, servers, storage, switches, routers, firewalls, internal/external cabling and even laptops and tablets.

Our contracts provide Service Level Agreemenst (SLA's) tailored to your needs. Our pricing ? You decide. We can offer per device, or a per seat pricing model. Our monthly services include system wide analysis identifying issues before they become problems. Our analysis often uncovers software duplications and clutter that slows systems down, limiting performance. We also make certain that your software and applications are kept up to date and install upgrades where applicable. Our SLA's can also offer back up of critical data and monitoring of systems security.

Only the Features that you need...

Regular maintenance to monitor the security and provide optimal performance of systems.
Repair of networks, hardware and software.
Monitor and repair connectivity and performance issues for systems.
Address software and hardware upgrades as needed.
Data transfers and backups.
Malware , spyware and virus removal.
24/7 help desk supported by certified trained technicians.
Remote and onsite solutions
Support ticket documentation and process flow for ticket reporting
Identify old technology that is in need of replacement, not repair.
Identify users who are in need of triaining of software or harware operatiing system use.
SLA measure against actual response times with a penalty clause if the SLA is not met.
Definition of processes in place to support client infrastucture.

Complete Solutions for your Business.

For the best IT solution for your business, call in an experienced IT consultant with over 25 years experience in the Sydney business market. With everyday exposure to the newest software, hardware and the ability to custom build programming for your business, at Central Coast Mobile Computer Services, we have the bases covered to offer you a complete solution and advice on the best value for money solution to your IT problems. Call us on us today to arrange an IT consultant to come to you.